Intercultural Behavioral Assessment Indices


This interesting tool is designed for observational assessments of youths’ intercultural communication competence. An observer (likely a program coordinator or even a mentor in the case of a mentoring program) rates youth on a 5-point scale in the areas of: display of respect, interaction posture, orientation to knowledge, empathy, role behaviors, interaction management, and tolerance of ambiguity.

This might be a nice instrument for programs that can observe youth for some time before they are matched, gauging how well they communication and interact with others. This could help with matching or perhaps be used in some form of pre-post evaluation (using teacher observations, for example).


This tool touches on the following keywords:

Where to find or download

Available through the Compendium of Research and Assessment Tools (CART) at:

Fees and Requirements

None noted.

Age Range

Not noted, although many of the behaviors assessed may not apply to young children.

How to Administer and score

For each of the seven domains measured, a description of the scale is provided to the observer.


Used in Ruben, B. (1976). Assessing communication competency for intercultural adaptation. Group & Organization Studies, 1(3), 334-354.

For more information write: Brent D. Ruben, Ph.D., Professor and Executive Director,
Center for Organizational Development and Leadership, Rutgers University, New Brunswick, New Jersey, 08901, or email,

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